What is Workflow Management Software?

Workflow management software coordinates interactions between employees and software apps. It synchronizes the flow and interaction patterns across automated and human tasks. This expertise has improved over the course of the past 20 years. It has evolved from a technology that is embedded within individual systems to a middleware-like technology, shared as a utility across multiple platforms.

Workflow management technology is presented in specialized forms. For example, human workflow technology solutions place software controls around manual tasks to better manage and harmonize them. This category of workflow is separate from document and image-centric workflow, and assists interactions and steering with semi-structured content. There are only a few pure workflow technology vendors in the market and many of the latest products are designed to complement SharePoint.

Workflow management software involves the automation of your business processes. This means synchronizing all aspects of your business process, from coordinating your daily administrative tasks to managing all user interactions.

Most Popular Workflow Management Software

dapulse reviews
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dapulse

Our Score 9.5

User Satisfaction 95%

daPulse is a collaboration and communication app you can use to get your team members working efficiently in sync from a single platform. Read Reviews

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Bpm’online

Our Score 9.3

User Satisfaction 100%

A complete BPM suite, allowing companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment. Read Reviews

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KiSSFLOW

Our Score 8.9

User Satisfaction 100%

KiSSFLOW takes a lightweight approach to BPM and helps business users easily design, create, and customize business applications. Read Reviews

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ProWorkflow

Our Score 8.5

User Satisfaction 100%

Focuses on visibility and control to help you collaborate seamlessly with your teams, using scalable features and tools that match your business needs. Read Reviews

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Process Street

Our Score 8.3

User Satisfaction 96%

Process Street is a workflow and process management software with a simple and powerful interface for better scaling that empowers businesses. Read Reviews

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Workato

Our Score 8.0

User Satisfaction 97%

Workato is a cloud-based service that lets you connect web applications easily with its simple drag and drop interface. Read Reviews

How To Choose The Best Workflow Management Software

Workflow management software can help to organize and streamline your business process. But how do you select a suitable app from the scores of products out there? This buyer’s guide helps you by outlining the top features, benefits, and factors to consider to find the best business workflow management software for your needs.

Get to know each product with free trial

A good way to start your search is by registering for the free trials offered by the best business workflow management software apps in the market. This will give you a chance to try out each product’s main features at no cost. You can start by finding out whether the following top products offer a free trial: TrackviainMotionLogicGatePerfectForms, and Tallyfy.

Targeted Businesses

  • Small and medium-sized companies can use this software to track and improve their business workflows.
  • Large enterprises and multinational corporations can use this system to track and execute business process in real time.

Examples of Workflow Management Software

  • Trackvia: Workflow software for business. You can use TrackVia’s low-code platform to deliver customized mobile and web workflow apps easily and quickly.
  • inMotion: An all-in-one platform designed for the unique project management needs and workflows of creative and marketing teams. You can use the software to get tangible value that boosts your business.
  • LogicGate: This solution enables companies to create agile enterprise process applications that deliver workflow automation and process efficiency. It helps organizations to reduce risks and compliance violations with its ‘agile GRC’ platform.
  • PerfectForms: You can create unique online forms for your website with this easy to use workflow software. PerfectForms enables anyone to create surveys, web forms, applications, and detailed reporting without writing any code.
  • Tallyfy: A process management app to track and improve any workflow. This platform ensures business processes are consistent and continuously improving.

Types of Workflow Management Software

There are three types of workflow management software: feature-based, integration-based, and technology-based.

  • In the feature-based model, workflow apps run from basic to advanced.
  • The integration-based model looks at how the workflow app is implemented or integrated within another platform.
  • The technology model looks at the technology upon which the solution is created.

Key Features of Workflow Management Software

  • WYSIWYG form designer: It is important to create a simple form that can be easily filled by users. Good quality software offer a form designer that lets you view in real time what your form will look like for your users. They provide an intuitive and easy to use form designer that doesn’t need a consultant to help you learn to use it.
  • KPI-based reports: A robust KPI-based reporting feature enables you to see and analyze where obstacles are and where to focus your attention.
  • SLA status indicators: When you are automating several processes you need to know quickly which ones are on track and which ones need to be improved. The software uses color codes or a similar feature to inform you about the workflows you need to focus on.
  • Role-based access control: Business workflows have sensitive information that should not be accessed by all users. Workflow management systems enable you to customize what each user can see and edit based on their role.  

Benefits of Workflow Management Software

Mobile access

Workflow management software is web-based which gives employees easy access to data on any device with internet access. Good systems also offer an app for offline workflow to enable users to keep working even when there is no internet connection. Another advantage is multiple employees can access the system simultaneously which boosts everyone’s productivity.

Revenue and reporting

Workflow management applications offer robust tools for business owners to evaluate jobs and associated expenses daily. They provide you up to date information every day, and you can also resolve any concerns early to compensate and improve margins. Reporting dashboards and tools allow you to see snapshots across your entire company, as well as drill down into minute details.

Cost-effective packages

Most workflow management software vendors offer month-to-month payment plans. You can pay a one-time activation fee for a new account that covers the expenses of the account, setup costs, and training. However, do your research beforehand to find about any additional fees apart from the monthly subscription.

Ease of use

Not all systems are easy to use even though they may offer good features. Therefore, check out the free trials of different apps to find out how easy they are to learn and use so that your employees have a short learning curve which enables them to quickly start using the system effectively.

Latest Trends

Simplicity is in

Many companies are using workflow management software to reduce technology options and to depend more on repeatable methods, checklists, and processes to create desired behaviors. The system helps them to use processes that are easy to create, modify, and update as needed, and can be managed by business users without needing the help of IT staff.

Focus on collaboration

Companies are using workflows to improve collaboration to boost productivity. They are utilizing process-driven tools to enable employees to create, share, and distribute together.

Less reliance on IT unit

Cloud-based workflow management apps have easy to use interfaces which means companies need less help from their IT unit to deploy, manage, and maintain systems and support users. Organizations are investing in solutions that provide interfaces and tools to help employees address most issues on their own which boosts decision-making and efficiency.

Potential Issues

Agreeing on methodology

As there are multiple business workflow management methodologies and tools available, it can be difficult for a company’s management to decide which one to use. For instance, in an organization there may be Lean methodology and Six Sigma advocates as well as those who wish to combine the two. Therefore, it is important to get agreement on methodology and tooling and to adapt the chosen method to your company’s specific needs.

Improving your employees’ skills

It can be hard to find people who are skilled at using business workflow management software. Therefore, it is important to train your existing employees to learn and use the software properly. Companies need to invest time and effort to boost the skill level of employees in using the solution effectively which will result in greater efficiency and productivity.

List of Workflow Management Software Companies

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Our Score Read More

Our website makes use of our certified SmartScore™ method to evaluate all the applications in the Workflow Management Software category so that we can help you choose the best possible software. It includes the following aspects: core features, collaboration possibilities, custom elements, integration, intuitiveness, help & support, security, mobile support, general media ratings. Currently, Bpm'online is the leader in this category and is recommended by our experts. Following extensive examination it received the best results among its competitors and our experts strongly suggest that you consider it as one of the choices for your business.

User Satisfaction Read More

An overview of overall user satisfaction with the software in our Workflow Management Software category based on our unique algorythm that analyzes user reviews, comments and opinions across a broad range of social media platforms in order to help you make an educated investment decision.

95%

100%

100%

99%

100%

92%

100%

100%

100%

100%

Pricing Read More

Each vendor in the Workflow Management Software category will have a different group of pricing plans for its service and each package will include a different group of tools. Below we list the general pricing for the cheapest plan available for each product. Please note that advanced features may have an extra cost.

Devices Supported Read More

An overview of what type of devices and operating systems are supported by these B2B solutions in the Workflow Management Software category, including mobile platforms and web-based solutions.

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Laguages Supported Read More

Learn which languages and geographies are supported by the best B2B apps in the Workflow Management Software category, including solutions aimed at international markets and prepared for multi-cultural teams of employees.

USA

UK

Canada

International

China

Germany

India

Japan

Spain

France

Russia

Italy

Dutch

Portugal

Polish

Turkish

Swedish

Pricing Model Read More

Learn what pricing models are offered by the vendors in the Workflow Management Software category to see which one suits your business preferences and expenses best. Be aware that specific services can provide free or freemium accounts for you to try out first.

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

Customer Types Read More

A brief look at which kinds of customers a selected B2B software in the Workflow Management Software category aims for, from small businesses and non-profits to big enterprises.

Small Business

Large Enterprises

Medium Business

Freelancers

Deployment Read More

A summary of what styles of service deployement are supported by each B2B vendor in the Workflow Management Software category. Even though the majority of modern SaaS services are cloud-hosted some services may offer an on-site deployment model too.

Cloud Hosted

On Premise

Open API