Workflow management software harmonizes interactions between workers and software platforms. It synchronizes the flow and interaction patterns across automated and human tasks. This expertise has grown over the period of the last 20 years. It has grown from a technology that is embedded inside individual systems to a middleware-like system, shared as a utility across many applications.
Workflow management technology is available in focused forms. For example, human workflow technology products put software controls around manual tasks to better handle and harmonize them. This form of workflow is distinct from image-centric and document workflow, and assists interactions and steering with semi-structured content. There are only a few specialized workflow technology providers in the market and many newer solutions are designed to complement Sharepoint.
Workflow management software involves the computerization of your business practices. This means harmonizing all features of your business process, from organizing your daily administrative assignments to handling all user interactions.
A cloud data integration platform for marketing, sales, and customer support teams of medium-sized and large companies and businesses; offering events and workflow automation functionalities. Read Review
Pricing details are a vital consideration when you analyze SaaS providers. Ask the provider if they offer price protection and contractual flexibility. “Shelfware” has become a major problem in SaaS licensing as customers end up paying for more than they need. Plus, to get pricing predictability, customers are forced to subscribe to long-term agreements. Make sure you don’t get saddled with perpetual licensing and get locked in for a long time with a single vendor. Ask about easy exit policies that assist you to migrate to another provider if you are not happy with the services offered by the current one. Select a provider that offers a convenient standard annual termination facility as well as long-term cost protection.
Another important factor to consider is whether the cloud vendor meets compliance and security requirements. Your company is accountable to employees, clients, business partners, and regulators. Therefore, you should choose a vendor that has implemented a technically sound and comprehensive security program. Map your security control needs such as availability, integrity, confidentiality, privacy, and accountability to the provider’s capabilities. Ask the potential vendor about the procedures and systems they use to protect your private data. Do they meet general as well as industry-specific compliance and security standards? Do they provide special measures to meet the unique security requirements of your particular industry? Get satisfactory answers to these queries before you make the investment.